The 5 Essential Aspects of Informed Consent For Dental Practitioners

All dentists, on an intellectual level at least, understand the moral, ethical, and legal necessity of obtaining informed consent from a patient before embarking on a course of treatment. Unfortunately, there is often a disconnect between principle and practice when it comes to informed consent.

Part of the problem lay in a lack of consistency or the failure to establish and follow clear protocols when discussing a proposed procedure and securing a patient’s assent. Conversely and somewhat contradictorily, a failure to tailor informed consent efforts to a patient’s particular needs or limitations can lead to miscommunication and misunderstandings that leave the patient neither informed nor in a position to effectively consent.

However, perhaps the biggest stumbling block for dental practitioners regarding informed consent is the term itself. It implies that there are only two aspects to this fundamental duty: informing the patient, and obtaining their consent. This is a gross oversimplification of what dentists must do to both satisfy their obligations and insulate themselves from malpractice claims based on a lack of informed consent.

The reality is that informed consent is a multi-step process that involves conversation and documentation, education and evaluation, the patient and most of all, patience. Specifically, informed consent encompasses five separate and equally important components:

• Disclosure
• Comprehension
• Voluntariness
• Competence
• Consent

Disclosure

The first step in informed consent is disclosure, where the dental professional provides the patient with all relevant information about the proposed treatment. This information should be comprehensive and include the nature of the procedure, its purpose, the expected benefits, potential risks, and possible complications. Additionally, the dentist should discuss alternative treatment options – including no treatment whatsoever – as well as the likely consequences of each course of action.

For example, if a patient needs a root canal, the dentist should explain what the procedure involves, why they believe it is necessary and appropriate, the expected outcome, and the risks, such as infection or failure to remedy the underlying issue. The dentist should then present root canal alternatives, such as extraction or antibiotic treatment, along with their respective pros and cons.

Comprehension

The most detailed and thorough explanation of a treatment, alternatives, and potential outcomes is as good as spouting incomprehensible jibberish if the patient does not understand what the dentist is telling them. And that lack of understanding can negate the existence of informed consent.

Comprehension means that the patient understands the information well enough to make an informed decision. This can be challenging, as dental procedures often involve complex medical terminology and concepts that may be unfamiliar to patients.

It is a challenge that we in the legal profession are familiar with. We frequently must discuss complicated or opaque legal issues with our clients. Doing so in “legalese” or using gratuitous Latin phrases that sound impressive but mean nothing to most people does little to inform our clients or make them comfortable with their representation. That is why I aspire to “accessible expertise” when speaking with clients about their matters.

For dentists, “accessible expertise” means using plain language and/or visual aids and repeating information as necessary. They should also encourage questions and provide clear, direct answers. Assessing comprehension might involve asking the patient to repeat the information in their own words or to explain their understanding of the treatment plan and its implications.

Special attention must also be paid to the language capabilities of the patient. If a patient has limited English language proficiency, the dentist must take steps to ensure that they receive accurate oral or written translations of the information being provided.

Voluntariness

Informed consent must be given voluntarily, free from coercion, manipulation, or undue influence. This means the patient’s decision to accept or decline treatment must be made independently, without pressure from the dentist, staff, or family members. Voluntariness is a critical aspect of respecting patient autonomy and ensuring that their choices reflect their own values and preferences.

For instance, a dentist should avoid using scare tactics to persuade a patient to undergo a particular procedure. Instead, they should provide balanced information and support the patient in making a decision that aligns with their own health goals and personal circumstances.

Competence

Competence refers to the patient’s ability to understand the information provided and make a rational decision based on that understanding. This element is particularly important when dealing with vulnerable populations, such as minors, elderly patients, or those with cognitive impairments. Competence is assessed by evaluating the patient’s ability to comprehend the nature and consequences of the proposed treatment and reason and deliberate about their choices.

For patients who are deemed incompetent, such as young children or individuals with severe cognitive impairments, the dentist must obtain informed consent from a legally authorized representative, such as a parent, guardian, or legal custodian. In such cases, the representative’s decision should reflect the best interests of the patient.

Consent

The final step in the informed consent journey is obtaining the actual consent from the patient. This consent can be given verbally, in writing, or through implied actions, depending on the nature of the procedure and the circumstances. Written consent is typically required for more invasive or risky procedures, while verbal or implied consent might suffice for routine or minor treatments.

When obtaining written consent, dentists should use a form that is clear, comprehensive, and devoid of unnecessary complexity. It should summarize all the information provided and include a statement confirming that the patient has had the opportunity to ask questions and that their questions have been answered to their satisfaction. The patient (or their representative) should sign and date the form, and the dentist should also sign it as a witness to the consent process.

Practical Implementation Of Informed Consent Protocols

Satisfying all of the conditions necessary to ensure informed consent, as essential as it is, can tax a dentist’s schedule and patience. To make this process as efficient as it is effective, consider adopting some or all of the following practices and protocols:

• Have Educational Materials At The Ready: Maintain a library of brochures, pamphlets, or links to videos that explain common dental procedures, their benefits, risks, and alternatives. These materials can serve as a foundation for further discussion and help reinforce and increase comprehension of verbal explanations.
• Interactive Communication: Engage in two-way communication with patients. Encourage them to ask questions and express their concerns. Use open-ended questions to gauge their understanding and clarify any misconceptions.
• Maintain Meticulous Documentation: Maintain thorough records of the informed consent process. Document the information provided, the patient’s questions and responses, and the consent given. This documentation is essential for legal protection and continuity of care.
• Use a Tailored Approach: Adapt the informed consent process to the individual needs of each patient. Consider factors such as age, language proficiency, cultural background, and cognitive abilities. Use interpreters or translation services when necessary to ensure comprehension.
• Train and Educate Staff: Ensure that all dental staff are trained in the principles and practices of informed consent. Regular training sessions can help staff stay updated on best practices and legal requirements.
• Allocate Sufficient Time: Schedule adequate time for patient consultations to ensure that informed consent discussions are not rushed.

If you have questions or concerns about informed consent and would like to discuss them (in clear, plain language), please contact Jordan Uditsky at Grogan, Hesse & Uditsky, P.C. We focus a substantial part of our practice on providing exceptional legal services for dentists and dental practices, as well as orthodontists, periodontists, endodontists, pediatric dentists, and oral surgeons. We bring unique insights and deep commitment to protecting the interests of dental professionals and their practices and welcome the opportunity to work with you.

Jordan Uditsky, an accomplished businessman and seasoned attorney, combines his experience as a legal counselor and successful entrepreneur to advise dentists and other business owners in the Chicago area. Jordan grew up in a dental family, with his father, grandfather, and sister each owning their own dental practices, and this blend of legal, business, and personal experience provides Jordan with unique insight into his clients’ needs, concerns, and goals.